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Tools with a Mission (TWAM)

Tool Ambassador

The main role of a Tool Ambassador is to be our first contact in their local community. Our Tool Ambassadors are the people that members of the public contact to donate tools. Our Tool Ambassadors collect the donated tools, load them into boxes (easy to get from supermarkets), and store them ready for one of our vans to collect. They then arrange with their local Van Manager for them to be collected by a TWAM van.


Anywhere within England and Wales (but not Devon or Cornwall).

Is the location accessible for those with physical disabilities or limited mobility?

Is the location accessible by public transport?


Members of the public may email or ring you day or evening, but when you choose to collect is entirely up to you.

Could this role be carried out virtually or through a hybrid volunteering model?


Is a criminal record check (DBS) required for this role?


Is a driving license required?

Are expenses covered?

What will you be doing?

Members of the public will contact you via email or phone. We will give you a TWAM email that goes on our website and will only give out your phone number to people who ring our office (because they may not use email). You can then arrange to either pick the tools up from them, or have them dropped off at your house, whichever you prefer. You will then need to store them until the TWAM van comes to you to collect them. This can either be on a rota basis, or when you ring your named Van Manager to ask for a collection. Many collectors also promote themselves in local magazines and notice boards.

What skills are required?

Will training be given or available?

Additional important information

For further information on this opportunity and more please complete this form:

Alternatively email quoting the opportunity number stated below.


Community or Charitable Group

Volunteer Opportunity No.


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