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VFO-24-0170

Sharpe's Pottery Museum

Visitor Experience Volunteer

We are looking for a reliable, friendly volunteer to help our visitors and in our small retail shop. You will be helping our diverse range of visitors as the public face of the museum so every day will bring something new, click the link to learn more!

Location

Sharpe's Pottery Museum, West Street, Swadlincote, DE11 9DG

Is the location accessible for those with physical disabilities or limited mobility?

Yes

Is the location accessible by public transport?

Yes

When?

Starts 5th February 2024

Could this role be carried out virtually or through a hybrid volunteering model?

No

Is a criminal record check (DBS) required for this role?

No

Is a driving license required?

No

Are expenses covered?

Yes, TRAVEL Only

What will you be doing?

The role involves providing a warm, friendly welcome to visitors as the public face to the museum, answering queries and passing them on as appropriate to colleagues. Also there is a small retail shop, so it would involve serving customers. Welcoming a diverse range of visitors and being aware of the needs of visitors including disabled and family groups. Developing a good knowledge of local history so that visitors receive accurate information. Assisting with events, setting out tables and chairs for meetings and room hire events when required. Helping to keep the museum clean and tidy. Any other assistance as required.

What skills are required?

- A friendly and welcoming personality
- A 'can do' attitude and a willingness to participate in various tasks as required
- Able to use your initiative when helping customers
- Can adapt to any situation with a wide range of people
- Good knowledge of local history (can be developed while in the role)
- Any customer service experience would be helpful but not essential as training will be given

Will training be given or available?

Yes

Additional important information

For further information on this opportunity and more please complete this form:

Alternatively email volunteer@sdcvs.org.uk quoting the opportunity number stated below.

Category

Retail and Customer Service

Volunteer Opportunity No.

VFO-24-0170

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