Resources for Organisations & Groups

How to keep your volunteers and the people they are helping safe

To ensure that volunteers protect themselves as well as the people they are helping, during COVID-19 and beyond, we have collated three short video guides. We have also included a list of links to other useful information. Please feel free to use these for your group and to share with your volunteers.


Supporting Volunteers

Tips for Telephone Befriending


Volunteering during COVID-19

Further Information and Guidance for Groups / Organisations


  • Community groups and COVID-19: what you need to know about data protection: A blog by Ian Hulme, Director for Regulatory Assurance at the Information Commissioner’s Office, clarifying some of the basics of data protection, and giving established community groups, services and charities clarity on how to apply the law in this extraordinary time:


  • COVID-19 and the Voluntary Sector: A booklet from Derbyshire County Council for managers and coordinators within the voluntary sector to support around staff and volunteer wellbeing, and the development of a safe evidence-based offer of support during COVID-19

  • COVID-19 Food Hygiene advice: South Derbyshire District Council’s Environmental Health Team have information available on their Facebook page and they are also willing to discuss any specific issues to ensure that any food provided for consumers, particularly those in a vulnerable group is safe. Email









  • VCSE Resources Hub: NAVCA list, regularly updated, of information and guidance on a whole range of issues – legal, safeguarding, governance, funding, operational issues:


Proud to be sharing resources across the NAVCA network