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Enter and view representatives are trained to visit health and care services, to see how services are running in action. They speak with service users and their families, and staff to find out what people think of services.
Location
Derbyshire, UK
Is the location accessible for those with physical disabilities or limited mobility?
Yes
Is the location accessible by public transport?
Yes
When?
Could this role be carried out virtually or through a hybrid volunteering model?
No
Is a criminal record check (DBS) required for this role?
Yes, as this role involves the provision of health services, all volunteers will have to have a Disclosure and Barring Service (DBS) check.
Is a driving license required?
Yes
Are expenses covered?
To be confirmed
What will you be doing?
Key tasks might include:
Preparing for visits to health and social care services by reading background information
Taking part in visits looking at how the service is provided and talking to staff, relatives and service users about the service
Working with the team to produce a written report on what was valued at the visit, and where improvements could be made
Taking part in training sessions relevant to the Enter and View programme
Contributing to the development of the Enter and View programme
What skills are required?
Key Skills and interests for the Role
Some knowledge and understanding of health and social care services. This could be through working in a particular service area or a general understanding from experience as a carer or service user
Commitment to improving the lives of others
Good communication skills with the ability to work within a team
Able to talk and listen to people from all walks of life
Understanding of confidentiality and respecting this at all times
Good written English skills to help with report writing
Able to commit at least one to two days every other month
Is training provided?
Yes
Additional important information
What support will you be given?
A full induction and training
On-going support from Healthwatch Derbyshire
Regular updates from Healthwatch Derbyshire
Regular volunteer meetings
Opportunities to become involved in other things we may be doing
What would you gain?
Free training and development opportunities
Gain new skills and increase your confidence
Use your skills and experience to contribute to the success of Healthwatch Derbyshire
Experience of working with health and social care organisations
Understanding of how health and social care services are planned, delivered and commissioned (paid for)
References to add to your CV
Support from a vibrant team of Healthwatch Derbyshire Staff and volunteers
Meet new people
Apply now....
For further information on this opportunity call 01283 219761 or email volunteer@sdcvs.org.uk
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