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VFO-25-0201

Telephone Befriender

Derbyshire Carers Association

Your own home OR Derbyshire Carers Association Office

Voluntary role to provide a friendly listening ear and confidential conversation on a regular basis to isolated and lonely Carers in Derbyshire.

Location

Your own home OR Derbyshire Carers Association Office

Is the location accessible for those with physical disabilities or limited mobility?

Yes

Is the location accessible by public transport?

Yes

When?

Flexible time – to fit around call times suitable to you and the Carers you call.

Could this role be carried out virtually or through a hybrid volunteering model?

Yes

Is a criminal record check (DBS) required for this role?

Yes

Is a driving license required?

No

Are expenses covered?

To be confirmed

What will you be doing?

Contact isolated Carers by telephone on a regular basis.
Calls can last from a few minutes to no longer than 20 minutes per call. Calling several Carers according to your time availability – maximum session 1.5 hours to complete all calls.
It is important your calls are confidential.
You may need to signpost the Carer onto other support via the Befriending Coordinator.
Please note: the role does not include visiting the Carer or undertaking any tasks on a personal level for them.

What skills are required?

Good, clear communication skills, patience, common sense. Be comfortable using the telephone. Be a good listener, and have a sense of humour. Positive outlook. The ability to complete a Monthly record sheet of your calls.

Is training provided?

Yes

Additional important information

Other Requirements:
Appropriate telephone calls package (if calling from home).

Supervision and Evaluation:
You will need to provide us with the names and contacts of two people who can provide a reference for you, that have known you for at least 12 months (postal or phone reference)
Once references are received, the Befriending Coordinator will go through the Role Specific training & provide ongoing support for your role.


This is an excellent opportunity to support isolated Carers in Derbyshire and enhance their quality of life and well-being within their caring role.

Apply now....

For further information on this opportunity call 01283 219761 or email volunteer@sdcvs.org.uk

© 2023 by South Derbyshire CVS Volunteer Force. All rights reserved.

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